Privacy Policy

EverHorizon Exim ("we", "us", "our"), a proprietorship business registered under GSTIN 24HSJPP8821G1ZC and operating from Mahesana, Gujarat, India, respects the privacy of everyone who visits this website or contacts us for business purposes. This Privacy Policy explains what information we collect, why we collect it, and how it is handled.

1. Who this policy covers

This policy applies to visitors of everhorizonexim.com and to individuals or organisations — including domestic customers, international buyers, and freight or logistics partners — who submit an enquiry, request a quote, or otherwise correspond with us through the website, email, or phone.

2. Information we collect

Category	Examples	When collected
Contact details	Name, company name, email address, phone number, country	When you submit the quote request form or email us directly
Order details	Product interest, specification (GSM, size, quantity), destination port, Incoterm preference	When you request a quote or place an order
Correspondence	Content of emails, quote follow-ups, and shipping documentation exchanged during an order	Throughout the course of a business relationship
Technical data	IP address, browser type, pages visited	Automatically, via standard web server logs

We do not knowingly collect information from children, and this website is not directed at them.

3. How we use your information

• To respond to quote requests and enquiries submitted through this website.
• To prepare commercial documentation for domestic and export orders, including invoices, packing lists, and certificates of origin.
• To communicate with you about an active or prospective order, including production timelines and shipping updates.
• To comply with Indian tax, customs, and export regulations applicable to a GST-registered exporter.
• To improve this website based on general, non-identifying usage patterns.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of information

We share information only where necessary to fulfil an order or meet a legal obligation, including with:

• Freight forwarders, shipping lines, and customs house agents, for the purpose of arranging export shipments.
• Government authorities, where disclosure is required for GST filings, export documentation, or other applicable law.
• Payment processing partners, where a transaction requires it.

We do not share your enquiry details with other customers or with parties who have no role in fulfilling your order.

5. International transfers

Because we export to buyers outside India, information related to an order — such as your name, company, and shipping details — may be transferred to and processed in the destination country as part of customs clearance and delivery. We take reasonable steps to ensure such information is handled securely by the parties involved in the shipment.

6. Data retention

We retain enquiry and order information for as long as needed to fulfil the order, respond to related queries, and meet statutory record-keeping obligations under Indian tax and export law, after which it is deleted or anonymised unless a longer retention period is legally required.

7. Your choices

• You may ask us what information we hold about you, and request that we correct or delete it, subject to our legal obligation to retain certain trade and tax records.
• You may opt out of non-essential email communications from us at any time by replying to any message and asking to be removed.
• You may choose not to submit personal information through our contact form, though this will limit our ability to respond to your enquiry.

8. Security

We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, alteration, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

This website may use minimal, functional cookies necessary for the site to operate correctly. We do not currently use cookies for advertising or cross-site tracking.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised.

11. Contact us

For questions about this Privacy Policy or how your information is handled, please contact:

EverHorizon Exim
House No. 325, Korotvas, Mandropur, Mahesana, Gujarat 384325, India
GSTIN: 24HSJPP8821G1ZC
Email: privacy@everhorizonexim.com